Widerrufsrecht

Thank you for shopping with Elvorenya.

We accept return requests within 14 days of delivery. To qualify for a return, the item must be unused, unworn, undamaged, and in its original packaging.

For hygiene reasons, press-on nails that have been opened, applied, worn, altered, or removed from their original packaging cannot be returned unless they arrived damaged, defective, or incorrect.

To request a return, contact us at support@elvorenya.com and include:

• Your order number
• The reason for the return
• Clear photos of the item and packaging

Do not send any item back before receiving return instructions from us.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Once we receive and inspect the returned item, we will notify you whether the refund is approved. Approved refunds will be sent to the original payment method. Your bank or payment provider may require additional time to process the refund.

Please report damaged, defective, incorrect, or missing items within 48 hours of delivery. Include clear photos so we can review the issue.

Orders cannot normally be cancelled after they have been processed or shipped. Contact us as soon as possible if you need to request a cancellation.

This policy does not limit any mandatory consumer rights provided by applicable law.